USA SHIPPING RATES:
Shipping rates for orders are calculated based on weight and destination. You may choose between USPS or FedEx rates at checkout.
After your package ships, USPS or FedEx needs to be contacted if there are delivery issues or if a package goes missing.
INTERNATIONAL SHIPPING RATES:
International orders are shipped via the United States Postal Service to help keep shipping costs as affordable as possible.
Shipping rates for international orders are calculated based on the total weight of the package, particularly for items that are not lightweight.
Please note that international shipments (outside the United States) may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are assessed once the shipment arrives in your country and must be paid by the recipient. Unfortunately, we have no control over these fees and cannot predict what they might be. Customs policies vary widely by country and may change without notice, so we recommend contacting your local customs office for more detailed information.
If your package requires customs clearance, this process may cause delays beyond our estimated delivery timelines.
Once an international package is scanned by the carrier, it is the carriers responsibility to get the package to you.
ORDER PROCESSING TIME
All orders ship within 5 business days! We pride ourselves on excellent customer service and fast delivery. If you have any questions please contact us at hello@jessejamesbeads.com
If you need your order fulfilled next day, please contact Dress It Up at hello@jessejamesbeads.com There is a $15 next-day fulfillment fee for any orders that need to be fulfilled within a day.
ADDITIONAL INFORMATION
Special Instructions: Please do not ask us to have the carrier leave packages, as we are unable to add special requests.
Lost or stolen packages: On occasion packages never arrive at their destination. If the carrier has confirmed delivery of the package, no replacement order will be sent. Claims for missing packages shown as delivered should be handled directly with the carrier or local police department.
FedEx and UPS Delivery: FedEx and UPS do not deliver to PO boxes.
Insured Packages: USPS First Class Package does not include insurance. Lost or stolen items with this shipping option will not replaced by Dress It Up, nor paid for by USPS. If you would like insurance on your items, we recommend selecting USPS Priority Mail.